FAQs – Saturn Taxis & Minibuses

Yes, we guarantee timely pick-ups and all our cars are equipped with satellite navigation (satnav) systems to avoid any delays or confusion.

For airport drop-offs, an additional fee of £6.00 to £10.00 applies. Our meet-and-greet service costs £25.00, which includes 30 minutes of parking.

Yes, Saturn Taxis and Minibuses offers wheelchair-accessible vehicles. When booking, please check the option for “Accessible Vehicle Required” to ensure we send a suitable vehicle for your needs.

Once your booking is confirmed, the driver will reach out to you. For airport pickups, the driver will contact you as soon as your flight arrives.

Yes, we offer hourly or daily driver services. Rates are calculated based on the duration of the hire.

You can make a booking directly through our website between 7 a.m. and 10 p.m. For any bookings outside these hours, please call us at 01474 35 35 35 (available 24/7) and our team will assist you.

Additional charges may include toll crossings, London congestion zone charges, ultra-low-emission zone charges and ferry crossings, etc.

Absolutely. You can select a preference for a male or female driver, or choose “No Preference.” Simply choose your preference during the booking process and we will accommodate your request as best as possible based on driver availability.

Yes, we provide same-day or next-day delivery as part of our courier services.

We regularly monitor flight arrivals and will adjust the driver’s dispatch time accordingly to ensure a smooth pick-up.

Yes, we provide transportation for sports, musical events and more. Simply let us know your requirements.

Yes, all of our drivers are fully licensed, insured and certified by the Local Licensing Authority (LLA). They have passed thorough background checks and medical assessments.

We cover a wide range of areas including Gravesend, Northfleet, Dartford, Strood, Chatham, Gillingham and many more locations across Kent.

Bookings are only confirmed once you receive a confirmation via phone, email or text.

Yes, all our cars are equipped with satellite navigation (satnav) systems, ensuring efficient routes and no risk of getting lost. This guarantees that you will reach your destination on time.